Frequently Asked Questions
General questions about booking, pricing and coverage. For questions about a specific service, check that service’s own page for details.
Booking & Scheduling
How do I book a service?
Choose the service you need from the menu, fill in the booking form, and we’ll confirm your appointment within minutes. You can also text us directly.
Can I cancel or reschedule a booking?
Yes. Contact us as early as possible and we’ll do our best to accommodate a new time. Recurring cleaning plans can be paused or cancelled anytime with no lock-in contract.
Do you offer same-day bookings?
Same-day availability depends on your area and the service — get in touch and we’ll check what’s available near you.
Do I need to be home for the service?
Not necessarily. Many customers provide access instructions and go about their day — our teams are insured and police-checked, so you can leave your property in their hands.
Pricing & Payment
How does pricing work?
Cleaning and assembly services are quoted upfront based on the job details you provide. Custom projects receive a fixed quote after a site visit.
How do I pay?
Payment details are confirmed when you book. Most services are paid on completion via card, with invoicing available for commercial and custom project clients.
Trust & Coverage
Is your team insured?
Yes. Every cleaner, handyman and tradesperson we work with is covered by public liability insurance and vetted before being matched to a booking.
What areas do you service?
We service Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Canberra, Newcastle, Wollongong, Hobart, Darwin and the suburbs around them.